No Xbox 360 problems? Then count yourself as one of the fortunate ones. With a failure rating of more then 50%, most users have experienced at least one issue with their system.
The problems range from disks being scratched, to "bricking", or possibly even the "Red Ring of Death". Some problems like games freezing can be irritating, but most people often allow them.
Have you been playing your favorite game on your Xbox, and abruptly it freezes up on you? You reset the console to only find that it freezes yet again. Taking out the disk you see that there are now scratches on it. Unfortunately, this is common with this console. As many as 1 in 9 consoles placed flat, and 3 in 9 put on their sides have scratched disks. This is due usually to two issues, a pad missing near the reader inside the the disk drive, or the drive not fixing the disk in place before running.
Another issue Xbox 360's have is "bricking". "Bricking" is a term used within the field due to the brick form of most electronics. Since a brick is useless when it comes to gadgets, when items like a game console, DVD player or similar quits, it's said "useless as a brick". Some dashboard changes have caused "bricking". The only fix for this is to contact Microsoft to see about a replacement or repair. If the console is no longer in warranty, the repair can cost anywhere from $99 and up.
The common problem with Xbox 360's is the "Red Ring of Death". The name for this issue is derived from the three red lights that are on surrounding the power light on the face of the console, forming a red ring. This is caused from either a general hardware failure or a main digital failure. Either of these conditions is not good. Both require your console to be taken to Microsoft for repair or replacement. The average time taken to receive one after fix is eight weeks. Due to the commonality of this issue, Microsoft extended the 1-year warranty that these consoles came with to 3 years from date of buying.
Because of the frequency of failures with the Xbox 360, there have been several lawsuits made. The first was soon after the release of the console. Second was filed in November of 2006, just about a year after release. This lawsuit was due to the "bricking" that was experienced after the November 1, 2006 release of a dashboard patch.
The most recent class action lawsuit made against Microsoft was in October of 2008 by Californian users. The filers claim that Microsoft knowingly manufactured faulty consoles and that they rejected to release the actual failure rates of the consoles.
Xbox 360's too often have troubles. In an industry where only 3-5% is a reasonable failure rating, a rating of over 50% is outrageous! What happened to the game consoles that lasted for years and years without any problems what so ever?
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